Residential Communities

Most residential communities are open environments; residents come and go, as do visitors and vendors. As a result, they may be the target of a wide range of security threats. The primary challenge for residential community property managers is to maintain safety and security while at the same time minimizing the inconveniences that a poorly executed security plan can create.

Residential Risk Assessments

Criterion conducts an assessment of risks and threats to residential safety and security prior to assigning security staff. The assessment looks at:

  • Residential location vis-à-vis surrounding crime demographics
  • Local crime statistics
  • Security/safety policies and procedures
  • Physical security measures, e.g., cameras, detection equipment, etc.
  • Residential security staffing, posts, and post orders
  • Staff and residents’ security concerns
  • Residential community relationships and impact on residential safety
  • Facilities’ and grounds’ layout

Security Staffing Services

  • 24/7 Visible Presence
  • Building Patrol and Surveillance
  • Parking Patrol and Enforcement
  • Common Area Access Control
  • Noise and Disturbance Response
  • Mobile Patrol
  • Alarm Monitoring and Response
  • Local Law Enforcement Liaison
  • Immediate Response To Tenant and Building Manager Requests
  • Emergency Services Contact

Residential Security Staff Training

  • Residential Security Officer (RSO) Roles & Responsibilities
  • Residential Administration/RSO Relationships
  • Skills For Effective Communication with Residents
  • Preventing Entry of Unauthorized Persons
  • Report Writing for RSOs
  • Drug and Bomb Detection
  • Liaison with Local Enforcement Officials
  • Role in Residential Safety and Emergency